Privacy Policy
Last Updated: 24 August 2024
1. Introduction
Welcome to Ritz Clinic! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, mailing address, and any other information that can be used to identify you personally.
- Usage Data: This includes information on how you access and use our website, such as your IP address, browser type, operating system, and pages visited.
- Health Information: With your consent, we may collect health-related information necessary to provide our chiropractic services.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To offer, maintain, and improve our chiropractic services.
- To Communicate: To respond to your inquiries, send you updates, and provide customer support.
- To Market: With your consent, to send you promotional materials, special offers, and other information that may interest you.
- To Optimize and Improve Our Website: We use tools like Google Analytics and Google Search Console to analyze website traffic and usage patterns, helping us to optimize our website and services.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Google Analytics and Google Search Console
We use Google Analytics and Google Search Console to help us understand how visitors interact with our website, monitor our website’s performance, and optimize it for better user experience. These tools collect information such as your IP address, browser type, pages visited, and time spent on our website.
- Google Analytics: Google Analytics uses cookies to collect data on website traffic and visitor behavior. The information generated by these cookies is transmitted to and stored by Google on servers in the United States. Google may use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Google Search Console: Google Search Console is used to monitor and maintain our website’s presence in Google search results. It helps us understand how our website is performing in search and identify any issues that need to be addressed.
5. How We Share Your Information
We do not sell or share your personal information with third parties, except as described below:
- Service Providers: We may share your information with third-party vendors, service providers, or agents who perform services on our behalf (e.g., payment processors, and marketing partners).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us analyze web traffic and customize our services. You can control cookie settings through your browser.
7. Data Security
We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under Canadian privacy law, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete personal information.
- Withdrawal of Consent: Withdraw your consent to our use of your personal information at any time, subject to legal or contractual restrictions.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Ritz Clinic
- Address: 7191 Yonge Street, Unit 806
Thornhill, ON L3T 0C4 - Phone: 905-597-7978
- Email: info@ritzclinic.ca
